
Managing and Organizing People
Table of Content
"Practical Skills for Supervising and Leading Employees"
Chapter 1: Foundations of Management
○ Management Principles
○ Roles and Responsibilities
○ Quiz 1
_________________________
Chapter 2: Leadership Styles
○ Situational, Transformational, and Transactional
○ Adapting to Teams
○ Quiz 2
_________________________
Chapter 3: Motivation and Engagement
○ Understanding Employee Needs
○ Incentives and Recognition
○ Quiz 3
_________________________
Chapter 4: Communication Skills
○ Effective Listening and Feedback
○ Conflict Resolution
○ Quiz 4
_________________________
Chapter 5: Team Dynamics
○ Group Roles and Development
○ Collaboration Techniques
○ Quiz 5
_________________________
Chapter 6: Performance Management
○ Setting Goals and Expectations
○ Appraisals and Coaching
○ Quiz 6
_________________________
Chapter 7: Organizational Structure
○ Designing Efficient Teams
○ Workflow and Reporting
○ Quiz 7
_________________________
Chapter 8: Change and Problem-Solving
○ Managing Organizational Change
○ Decision-Making Strategies
○ Quiz 8
References:
Robbins, S. P., & Judge, T. A. (2022). Organizational Behavior. Pearson
Mintzberg, H. (2019). Managing. Berrett-Koehler
Northouse, P. G. (2021). Leadership: Theory and Practice. Sage Publications
Daft, R. L. (2018). Management. Cengage Learning
Training Certificate Notice
This course is for personal and professional development only and does not provide state or federal certification. After each section, you’ll take a short quiz to reinforce your learning. To complete the course, you’ll take a Final Exam, with a score of 70% or higher required to demonstrate mastery. Upon completion, you’ll receive a Certificate of Training recognizing your hard work, dedication, and commitment to growth.